Data Deletion

Effective date: 30 October 2026

This page explains how to delete data held by Reach, a service of Anii Techspace Private Limited, and how to remove Reach’s access to your Facebook, Instagram or WhatsApp account.

If you contacted a business that uses Reach

Reach stores the messages, comments, name, username and profile photo of people who message or comment on a business that uses Reach on Instagram or Facebook, and the WhatsApp messages and phone numbers of people who chat with such a business.

To ask for deletion, email info@anii.in with:

We confirm your request within 48 hours and delete the data within 30 days, then reply to confirm. Because the business controls its customer data, we may also let the business know so it can update its own records.

You can also remove Reach from your account in Facebook or Instagram:

When you do this, Meta tells Reach, and we delete the Facebook or Instagram data we hold about you within 30 days.

If your business uses Reach

In the app: Settings → Account → Delete account. You can also delete single contacts and chats at any time.

By email: write to info@anii.in from the account owner’s email or with the owner’s registered mobile number.

What we delete within 30 days:

What we keep: payment and invoice records, for as long as tax and accounting law requires (usually 8 years), and backups, which are overwritten within 30 days.

Disconnecting Facebook, Instagram or WhatsApp

In Reach, go to Settings → Channels and choose Disconnect on the account. This immediately revokes and deletes the access token Reach holds, so Reach can no longer read or send messages or posts on that account. Data already received from that account is deleted within 30 days, unless you choose to keep the chat history in Reach.

You can also remove access from Meta’s side:

Contact

Questions about deletion: info@anii.in or +91 93428 53538. See also our Privacy Policy.